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•        The individual’s involvement and satisfaction as well as enthusiasm for work 

•        A result that is achieved by stimulating employees’ enthusiasm for their work and directing it towards organizational success 

•        The extent to which people value, enjoy and believe in what they do 

•        The capability and willingness to help the company succeed, i.e., discretionary performance 

•        A heightened emotional and intellectual connection that employees have for their job, organization, manager or co-workers that in turn influences them to apply additional discretionary effort to their work 

Employee engagement is the key to human capital management because it focuses on managing employees to produce for the organization rather than focusing on what the organisation does for the employees. Employee engagement is different from employee satisfaction with the latter connoting satiation and the former connoting energy (Schneider et al., 2009:27).