Interview with artist fitsum tsegaye

An engaged employee is aware of business context, and works with colleagues to improve performance within the job for the benefit of the organisation. The organisation must work to develop and nurture engagement, which requires a twoway relationship between employer and employee. Therefore, employee engagement will be the barometer that determines the association of a person with the organisation (Vazirani, 2007:3).

Reward is a hygiene factor and getting it wrong results in disengagement, but getting it right does not create engagement (Robinson, 2008:57). It is commonly perceived that engagement affects the bottom line of an organisation: engaged employees identify with their organisation, co-operate with their co-workers and work productively in a team. They also fully understand the business context of the organisation.