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In essence, these seven misunderstandings of Tropman (2001:18), tend to mean that employers have a rigid, over administered, and undermanaged compensation system. In the modern organisation, these perceptions need to be amended, especially given the structure, needs and expectations to the modern-day employee.

Breaking with the idea that engagement is merely the opposite of burnout, Schaufeli et al. (2002:74), defined engagement as a persistent and positive affective – motivational state of fulfilment in employees, characterised by vigor, dedication and absorption.

2.2.4 Benefit Satisfaction

Basic benefit satisfaction can be defined as an employee’s attitude towards organisational benefits focusing on employee safety and security-related needs (Blau et al., 2001:671). Benefits included under basic benefit satisfaction can be classified as:

•      Vacation

•      Sick Leave  Retirement

•      Life Insurance