General abebaw speech

In a study conducted by Lust (1990:92) the findings about benefit satisfaction were no surprise: employees who are more satisfied with their pay are also more satisfied with their benefits. It goes hand in hand and make up the total compensation package.

2.3 ENGAGEMENT

The origin of the term “employee engagement” lies in research into the extent to which people employ, or leave out, their personal selves when performing their work roles. When people are engaged, they tend to express themselves physically, cognitively and emotionally during role performances (Kahn,1990:692).

Engagement is a controversial subject and there are various definitions for this term.

According to Schneider et al. (2009:23), some of the definitions are: